PRIVACY POLICY

1. This website ("Site") is owned by Borders-Al Maya Global LLC and its affiliates and subsidiaries ("Al Maya Global LLC"). Borders is a division of Al Maya Global LLC. This Privacy Policy ("Policy") governs the information you provide on the Site.

2. By using this Site, providing your information, registering, or purchasing products through it, you accept all terms of this Policy. If you do not agree, please stop using the Site and refrain from sharing any information. We are happy to assist you via phone, email, or in person.

3. To enhance and improve our online services and overall website experience for you, we anonymously collect data using "cookies." These cookies assist us in tracking various metrics such as the number of visits to the site, the average duration of each visit, the specific pages viewed, and other relevant statistics related to your access and interactions with this Site. The information gathered through cookies enables us to better manage and administer the website, ensuring smoother operation and providing a more tailored, personalized, and user-friendly service to our visitors. Cookies are small data files that are sent from our Site to your web browser and then stored on your computer's hard drive or storage device. Each time you revisit our Site from the same computer or device, the cookie is retrieved from your storage, allowing our website to recognize your device as having previously visited the site. This recognition helps us to enhance and increase the functionality and usability of our Site on your computer or device, offering a more seamless experience. Importantly, our cookies are designed in a way that they cannot be used to access or retrieve data from your hard drive, nor can they obtain your email address or any other personally identifiable information without your explicit consent0. Most modern web browsers offer settings that can notify you when cookies are received or allow you to prevent cookies from being sent. If you choose to enable these features or disable cookies altogether, please be aware that doing so may limit some of the functionalities and features we can provide when you visit and interact with our Site.

4. For certain services or specific areas on this Site, we may require you to register and provide us with detailed information about yourself and/or your company. This information may include your full name, job title, email address, and other types of personal, professional, or contact details necessary for us to identify you accurately. Additionally, if you wish to place an order for products or services through this Site, we will ask you to supply more comprehensive personal and business information to facilitate the transaction. This may include financial details such as your credit card information and billing address, as well as specific preferences related to the products and services you are requesting. Furthermore, we may need your physical address, recipient information, delivery address, email address, and telephone number to process payments, arrange delivery, and communicate with you effectively. Once you submit this information about yourself and/or your company, your browsing activity on this Site will no longer remain anonymous, as your identity and details will be linked to your interactions and transactions on the platform.

5. Bordersstore.com values and respects your privacy and is committed to protecting your personal information and data. We want to assure you that any private information or data you provide will be handled with the utmost confidentiality, maintained with high standards of security, and used strictly in accordance with the principle of necessity. This means we only collect and use your data when it is essential for providing our services or fulfilling our obligations, ensuring your privacy is safeguarded throughout your interaction with us.

6. By voluntarily submitting your personal data or information to Bordersstore.com, you explicitly agree to the following uses of your data: Any personal information or data provided by you to Bordersstore.com through this Site will be utilized to:

  • Deliver the services you request and provide a seamless user experience.
  • Verify and process your personal details and payment information securely.
  • Create a user profile to ensure the services and content we offer are tailored to your needs and preferences.
  • Process, record, execute, monitor, and archive your online orders, requests, and transactions efficiently.
  • Respond to your inquiries, requests, and feedback promptly and effectively.
  • Maintain communication with you regarding your account, orders, or services.
  • Customize your online experience based on your selected interests and preferences, thereby enhancing your current and future visits to the Site.
  • Inform you about other products, services, or offers that may be relevant and of interest to you.
  • Conduct marketing research, develop user profiles, and perform statistical analysis to better understand our customer base.
  • Update and maintain accurate records within Bordersstore.com database.
  • Improve the design, functionality, and marketing strategies of our range of services and related products for your benefit.
  • Collect your opinions and feedback through online surveys and feedback forms if you choose to participate.
  • Comply with applicable laws, legal requests from law enforcement or regulatory authorities, or court orders.
  • Enforce our legal rights and remedies as necessary.
  • Carry out accounting, statistical, and research activities to support our operations and improve our services.
  • -This comprehensive approach ensures that your information is used responsibly, ethically, and in accordance with applicable legal standards while aiming to enhance your experience with Bordersstore.com.
    • By voluntarily submitting your personal data or information to Bordersstore.com, you explicitly agree to the following uses of your data:
    • Bordersstore.com may share your information with the individuals and entities listed below; however, your information will not be disclosed to any other third parties without your permission unless Bordersstore.com is legally or regulatorily obligated, or has a duty, to do so.
    • Bordesstore.com employs third-party service providers to host and manage data from this Site. The data you provide will be transmitted to and stored in data centers located either within the United Arab Emirates or outside of it, managed by these third-party providers. These providers will process and handle your data solely for the purpose of delivering services to Bordersstore.com. Access to your data by these third parties is strictly limited to what is necessary to perform their services, and they are legally obligated to maintain the confidentiality of all data they handle.
    • The information you provide on this Site may be transferred within the Al Maya Group of Companies, which includes sharing data with other entities within the Group located in jurisdictions such as the United Arab Emirates.

7.The information you provide on this Site may also be disclosed by Bordersstore.com to, and processed by, the following parties:

a. Any relevant tax authority, government, regulatory, or other bodies as required by law, regulation, codes, or guidelines, or in response to court orders or formal requests, such as for fraud prevention purposes. Such information may be transmitted through various methods, including the internet.

  • Lawyers
  • Auditors
  • Third-party service providers and consultants
  • Credit and charge card companies, banks, and other entities involved in processing payment instructions you submit through this Site
  • Any agent or subcontractor acting on our behalf
  • Bordersstore.com business partners
  • Countries outside of the United Arab Emirates that may not have equivalent data protection laws; however, Bordersstore.com is responsible for ensuring that these parties maintain data protection standards that are at least equivalent.

8. The service providers and consultants mentioned above have been selected based on their expertise and capability in processing and safeguarding personal data. They have also assured their compliance with applicable personal data protection laws to ensure your information is handled responsibly and securely.

9. By providing your address, telephone number, facsimile number, or email address, you agree that Bordersstore.com may contact you through mail, phone, fax, or email. If you have provided multiple contact details, we will choose the most appropriate method based on the urgency of the information. Additionally, by submitting these details, you consent to our telephone calls being recorded or monitored for purposes such as enhancing security, resolving complaints, and for training, administrative, and quality assurance purposes. However, if you indicate in your submission that you do not wish to receive promotional material from Bordersstore.com, we will refrain from sending any marketing communications to you.

10. By submitting your information or personal data to us, you acknowledge, agree, and consent that your personal data may be shared with third-party entities that provide services on behalf of or to Bordersstore.com for the purposes described herein, such as when you purchase a book online from us. This sharing will be carried out in accordance with all applicable laws and regulations. Additionally, you acknowledge, agree, and consent that your personal data may be used by Al Maya Group of companies for their own marketing purposes, always in compliance with relevant legal requirements.

11. By submitting your information or personal data to us, you acknowledge, agree, and consent that, due to the international scope of bordersstore.com, your personal data may be stored, processed, and used across different countries. This includes sharing your data with other companies within the bordersstore.com Group outside of your resident jurisdiction. By providing this information, you explicitly consent to the transfer of your data outside the country or jurisdiction where it was originally collected, for the purposes outlined in this Privacy Policy.

12. We do not have control over, or monitor, the content of any links to other websites. Therefore, we cannot be held responsible for the content, privacy practices, or data processing policies of those sites. Please exercise caution when visiting such websites via links on our Site and carefully review their terms of use and privacy policies. Our privacy policy does not extend to third- party websites, and we are not liable for their privacy practices. The links provided are solely intended to assist you with your browsing and search activities on the internet. We do not endorse or guarantee the content, services, or products offered by these external websites, and we recommend that you review their policies and offerings independently.

13. The information you provide will be retained for as long as necessary to fulfil the purpose for which it was collected. Once that purpose has been achieved, the data will be securely destroyed unless its retention is required by law, regulation, accounting standards, or to protect the interests of Bordersstore.com. While we have implemented all reasonable security measures to safeguard your personal data against accidental loss, unlawful destruction, alteration, unauthorized disclosure, or access, it is also recommended that you take steps to protect your devices. This includes using security software such as updated antivirus programs and ensuring that your internet service provider employs appropriate security measures, like firewalls and anti-spam filters, to secure data transmission over the network.

14. It is your responsibility to keep your user ID and login password confidential and secure, ensuring that unauthorized persons do not access or use your account.

15. You can view, modify, or delete the personal information linked to your web profile at any time through our Site or by contacting us via email at support@bordersstore.com.